Terms and conditions


Please ensure that you meet the Ts&Cs before committing to a place on one of our courses

In oprder to ensure we are able to efficiently run our courses we have had to implement some basic rules.... The following Ts&Cs apply to all course bookings:

  1. Manager Approval: Please agree course attendance with your manager PRIOR to booking a place
  2. Diary Management: a. Ensure that you have blocked sufficient time out of your diary to allow you to arrive to your course ahead of the start time and to attend to the advertised course end. b. Do not double book meetings during the course duration "stepping out" for a call or meeting is not acceptable practice c. For in person meetings, your flight / transport should arrive and depart outside of the course hours, allowing sufficient time to transfer to the venue. Should this not be possible on the day of the course itself we can arrange additional nights at the hotel for you.
  3. Cancellations: All cancellations for courses must be made by your manager via email, stating the reason for the cancellation. Late cancellations are disruptive to both the organisers and your fellow course delegates and should be avoided in all but the most exceptional circumstances.
  4. In order that you are able to concentrate fully on the course, Please nominate a responsible adult (a colleague or your manager) who can deal with your day to day work whilst you are attending training.